PSFK recently talked with Richard Schatzberger, Director of Creative Technology at BBH who provided an insightful perspective into what emerging opportunities brands should keep an eye out for in the current mobile landscape.
HUMANIZATION OF THE BRAND
By using JenniewithAxe as the face of its social media communications on Facebook and Twitter, Axe has personalized its brand by providing interested fans with content from the perspective of another human being – vs. a scripted page with little sense of who is behind the Twitter handle or Facebook fan page.
ENHANCED TAYLORED EXPERIENCE
The ESPN application should know that you are sitting at the Cubs game and give you a specific experience tailored to that moment in your life. Brands can collaborate with the content happening in the Stadium without getting in the way of the core viewing experience.
CO-BRANDED APPS
The iPad may offer an opportunity for apps to address multiple needs within the same experience/interface. For example, a cross-branded app where you can progress from booking your British Airways flight to London, to redeeming your Starwood points for a weekend at the Park Lane Hotel, followed by a Zagat recommendation to a hot resaurant and subsequent reservation.
Read "PSFK" article…